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Romero's Lawn Care

Serving Washington County 503-915-5296

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Frequently asked  Questions



Got a question for us? Just ask! Please use our

 Online Contact Form Located here.



What areas do you provide service for?
For Lawn maintenance we service Multnomah, Clackamas & Washington County  Area’s.  If you are in need of Landscape services please call us to determine if we can help you.


How and when do I pay for my lawn service?
Our customers are welcome to pay for their services at the time of service or be invoiced by email or left on the last monthly visit. We accept payments by check and Visa / Mastercard through paypal. We tell our customers "whatever is most convenient for you works for us".


What if I forget to pay my invoice or my payment is late?


Your services may be interrupted should your account go past due.  To help we send out emails to remind clients of the status of their account.  Too, you may be asked to pre-pay if your account is consistently past due.

What if it's raining on my service day?
If rain is likely on your scheduled service day we may service your property a day early or after  as soon as conditions improve, no show up no charge fee..

 

Today is my service, Romeros Lawn Care don't show up ?

Can be A Issue with Trafic or may some delay with previous job don't worry.

Your property has been postponed for next day.. Remember not show up no charge .


How do I cancel my lawn service?


As always our customers can cancel any scheduled service for any reason at any time by simply sending a certified letter to our mailing address.

Will I be asked to sign any contracts?
No, we will never ask our customers to sign any binding long-term service contracts. The only thing we require is that our customers agree to pay us for any service that has been completed up until a date that a customer may want to cancel service. As always our customers can cancel any scheduled service for any reason at any time.


Why may a gas surcharge apply?
With the flexing cost of fuel, from time to time we may need to charge an additional fee to help offset expense.

 

 

Luis Romero

General Manager

 

Any Question You can reach me at 503-915-5296